Privacy Policy
Details on how we collect, use, and protect your information.
Everneat values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and interact with our services.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you place an order or create an account, we collect your name, email, shipping address, phone number, and payment details.
- Automated Data Collection: We use cookies and tracking technologies to collect IP addresses, browser details, and device information.
- Behavioral Data: Information about your interactions with our website, including pages viewed, purchase history, and engagement with marketing campaigns.
2. How We Use Your Information
Your data is used to:
- Fulfill orders and process payments (via Shopify).
- Provide customer support (via Groove).
- Improve website performance and user experience (via Google Analytics, Microsoft Clarity, Mixpanel).
- Deliver personalized marketing and advertising (via Klaviyo, Google Ads, Meta Pixel).
- Optimize search and personalization (via Shopify's search features and frontend optimizations).
3. Technologies We Use
Everneat integrates various technologies, including:
- E-commerce & Payments: Shopify Storefront API, Customer Account API, Shopify Payments.
- Frontend & Hosting: React (Vite + TypeScript), AWS.
- Analytics & Tracking: Google Analytics, Microsoft Clarity, Mixpanel, Meta Pixel, Google Tag Manager.
- Advertising & Marketing: Google Ads, Meta Ads, Klaviyo (email marketing).
- Customer Support: Groove.
- Shipping & Fulfillment: Easyship.
- Search & UI Enhancements: Shopify search, Redux Toolkit, Axios, Material UI (MUI), Embla Carousel, Locomotive Scroll, GSAP animations.
- Maps & Location Services: Google Maps API, react-places-autocomplete, google-map-react.
- Testing & Code Quality: ESLint, Prettier, Vitest, React Testing Library.
4. Data Sharing & Third-Party Services
We may share limited data with:
We never sell your personal data.
- Payment Processors (Shopify Payments) to handle transactions.
- Shipping Partners (Easyship) for order fulfillment.
- Analytics Providers (Google, Microsoft, Mixpanel) to track website performance.
- Marketing & Advertising Platforms (Meta, Google) for targeted campaigns.
We never sell your personal data.
5. Cookies & Tracking Technologies
We use cookies and tracking technologies to improve site performance and personalize your experience.
6. Data Security & Retention
We implement security measures to protect your information and retain data only as long as necessary for business and legal purposes.
7. Your Rights & Choices
- CCPA Compliance (For California Residents): You have the right to request access to your personal data, ask for its deletion, and opt out of data sales (we do not sell personal data).
- CAN-SPAM & TCPA Compliance: If you subscribe to our marketing emails or SMS, you can opt out at any time via the unsubscribe link or by replying STOP to SMS messages.
- GDPR Compliance (For EU Users): If you are in the European Economic Area (EEA), we process personal data in accordance with GDPR. To exercise your rights, contact us at hello@everneat.co.
- Ad Preferences: We use Google Ads and Meta Pixel to deliver personalized ads. You can manage your ad preferences through Google Ad Settings and Meta Ad Preferences.
8. Contact Information
For privacy inquiries, please email us at hello@everneat.co